FAQ

  • What is the membership application process?
    Click here to become a Member or speak to a WCA representative for further information. Click here to become member.
  • What are the costs?
    Please discuss with your WCA rep. or send us an email to discuss network pricing.
  • What are the tangible benefits one can expect from becoming a member?
    Increased knowledge on eCommerce trends and cross border matters, special member rates for transport services, inclusion in WCA's PartnerPay Program to enjoy fee FREE banking, Gold Medallion financial Protection (as a member), access to global eCommerce logistics network member directory, access to global eTailers marketplace platforms to become logistics partners in your region/market, inclusion at special eCommerce workshops and conferences, access our eCommerce knowledge hub (valuable online resources to improve your eCommerce logistics capabilities).
  • How does a non-logistics company or a vendor supplier get involved in this Network?
    Easy, shoot us an email, or speak to a WCA representative. We will do the rest.
  • What are the main disadvantages if I don't get involved in this eCommerce Network?
    Missed opportunities in the new online economy estimate to generate 4 trillion dollars worth of global marketplace transactions by 2020.
  • What types of Insurance protection does WCA provide this network?
    Gold Medallion protection is exclusive and a first of its kind in the Logistics industry plus other very competitive offers. Send us an email or learn more at WCA eCommerce Insurance.
  • What is the application turn around time once I apply online or with a WCA staff member?
    Quick, in just a matter of days we will complete the administrative formalities required to get you started.
  • What new Information do you require for this network if I am already a WCA member?
    Not much. We already have the main data in our systems so its a straight forward process for existing members! Just complete the WCA eCommerce application and provide us with your eCommerce Services your company performs as well as the eCommerce contact information. This will be reviewed to determine you are actively engaged in eCommerce and Qualified to be a member of the WCA eCommerce Network.
  • How will this Network help me grow my Business?
    Assist your organisation to prepare, plan and engage in the dynamic fast paced eCommerce parcel business that is growing at a phenomenal 30% per annum. eCommerce requires many facets of support services in the first-mile to last-mile delivery industries that involve expert international cross-border supply chain partners such as yourself.
  • What is the Knowledge Hub?
    An online resource hosting educational material on eCommerce trends including the latest news, ePapers, webinars, workshops, presentations and much more.
  • How does WCA eCommerce logistics network plan to support my business with this membership?
    By connecting you with the knowledge you need to take full advantage of new opportunities to grow your eCommerce shipment business, globally.
  • What can I expect once I become a WCA eCommerce logistics member?
    The best support from a team of experts specialized in the sector. We are here to support your eCommerce logistics expansion.
  • What can I expect as a member?
    More business opportunities connecting you to members in the network who are seeking capable ecommerce logistics partners in your area. These members are transacting to and from anywhere in the world and include leading eTailers in the global marketplace.
  • Why should I become a member if I am an FMCG or a non logistics related organisation?
    Take advantage of the world's largest independent logistics network. Our members have a high degree of service excellence and reliability since most are privately held businesses who deliver directly to their customers. Comprising over 6,500 global members operating in a network of 700 plus offices in 189 cities, our combined might in logistics shipment volume is larger than some of the largest logistics companies in existence. Plus, we offer a flexible approach to your specific and unique business requirements.
  • Is this network open to the retail or manufacturing industries, chambers of commerce and online trading association members?
    Absolutely, everyone involved with global or local trade online, or otherwise, will benefit from becoming a member of the eCommerce Logistics Network and also within our various specialized network offerings.
  • Will WCA take part of any monetary gain related to any contract made in the network?
    Not in its current form.
  • How do payments and receivables work?
    Between members own billing systems. WCA is the facilitator and does not want to get involved with transactional payments between members.
  • Will you permit the big courier players to joint WCA eCommerce? Thinking in countries which the actual member's setup is still not working.
    Yes, where it benefits our members directly. By connecting them into our cross border and LMD network where they have limited or no coverage.
  • Will WCA have global deals with the big courier players so the member can use them?
    Yes, it's in our benefits program to offer this advantage